Comply Tax (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you visit our website
www.complytax.in and use our services related to accounting, GST compliance, income tax return filing and litigation support.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood and agree to be bound by this Privacy Policy. Please do not use our services if you do not agree with our practices.
1. Information We Collect:
1.1 Personal Information:
We collect personal information that you voluntarily provide to us when you:
Register for an account on our portal
Engage our services for tax filing or accounting
Subscribe to our newsletters or communications
Contact us for support or inquiries
Fill out forms on our website
Register for an account on our portal
This information may include:
Full name and contact details (email address, phone number, postal address);
Date of birth and age;
PAN (Permanent Account Number);
Aadhaar number (where legally required);
Bank account details and financial information;
GST registration number and business details;
Employment and income information;
Tax-related documents and financial records;
Digital signatures and authentication credentials if required.
1.2 Automatically Collected Information:
When you visit our website, we automatically collect certain information about your device and browsing actions, including:
IP address and device identifiers;
Browser type and version;
Operating system;
Pages visited and time spent on pages;
Referring website addresses;
Cookies and similar tracking technologies.
1.3 Third-Party Information:
We may receive information about you from third parties, including:
Government portals (Income Tax Department, GST Network etc.);
Credit bureaus and financial institutions;
Business partners and service providers;
Publicly available sources.
2. How We Use Your Information:
We use the collected information for the following purposes:
2.1 Service Delivery
Processing and filing income tax returns and GST returns;
Providing accounting and bookkeeping services;
Managing tax litigation and compliance matters;
Communicating service updates and status notifications;
Generating invoices and processing payments.
2.2 Legal and Regulatory Compliance:
Complying with tax laws and regulations;
Responding to government inquiries and legal processes;
Maintaining records as required by law;
Preventing fraud and ensuring security;
2.3 Business Operations:
Improving our website and services;
Conducting data analysis and research;
Sending promotional communications (with your consent);
Providing customer support;
Managing your account and preferences;
3. Legal Basis for Processing (for applicable jurisdictions):
We process your personal information based on:
Contractual necessity: To fulfill our service obligations to you.
Legal obligation: To comply with tax laws and regulations.
Legitimate interests: To improve our services and prevent fraud.
Consent: Where you have provided explicit consent for specific purposes.
4. Information Sharing and Disclosure:
4.1 Government Authorities:
We share your information with:
Income Tax Department;
GST Network and tax authorities;
Other regulatory bodies as required by law.
4.2 Service Providers:
We may share information with trusted third-party service providers who assist us in:
Payment processing;
Cloud storage and hosting;
Data analytics;
Customer relationship management;
Communication services.
These providers are contractually obligated to protect your information and use it only for specified purposes.
4.3 Business Transfers:
In the event of a merger, acquisition, reorganization or sale of assets,
your information may be transferred to the acquiring entity.
4.4 Legal Requirements
We may disclose your information when required to:
Comply with legal obligations or court orders;
Protect our rights and property;
Prevent fraud or illegal activities;
Ensure user safety and security;
4.5 With Your Consent:
We may share information with other parties when you provide explicit consent.
5. Data Security:
We implement robust security measures to protect your personal information:
Encryption: All sensitive data is encrypted during transmission using SSL/TLS protocols.
Access Controls: Limited access to personal information on a need-to-know basis.
Authentication: Multi-factor authentication for account access.
Regular Audits: Periodic security assessments and vulnerability testing.
Secure Storage: Data stored in secure, access-controlled servers.
Employee Training: Regular training on data protection practices.
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention:
We retain your personal information for as long as:
Your account remains active.
Required to provide services to you.
Necessary to comply with legal obligations (typically 7-10 years for tax records).
Required for legitimate business purposes.
When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.
7. Your Rights and Choices:
Subject to applicable laws, you have the following rights:
7.1 Access and Correction
You may access, review and update your personal information through your account dashboard or by contacting us.
7.2 Data Portability
You may request a copy of your personal information in a structured, commonly used format.
7.3 Deletion
You may request deletion of your personal information, subject to legal retention requirements.
7.4 Opt-Out
You may opt out of:
Marketing communications (via unsubscribe links or account settings);
Certain cookies (through browser settings);
Data sharing for non-essential purposes.
7.5 Objection and Restriction
You may object to or request restriction of certain processing activities.
8. Cookies and Other Tracking Technologies:
Our website uses cookies and other similar technologies to:
Remember your preferences and settings.
Analyze website traffic and usage patterns.
Enhance user experience.
Deliver personalized content.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Types of Cookies We Use:
Essential Cookies: Required for website functionality.
Performance Cookies: Help us understand how visitors use our website.
Functional Cookies: Remember your preferences.
Advertising Cookies: Deliver relevant advertisements (with your consent).
9. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. International Data Transfers:
Your information may be transferred to and processed in locations outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
12. Changes to This Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements or other factors. We will notify you of material changes by:
Posting the updated policy on our website with a revised effective date.
Sending email notifications to registered users.
Displaying prominent notices on our website.
Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
13. Grievance Officer:
In accordance with applicable laws, we have appointed a Grievance Officer to address your privacy concerns.
The Grievance Officer will respond to your concerns within [30] days of receipt.
14. Contact Us:
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
support@complytax.inRegistered Address: Plot No A-10, 403, Pegasus One, Block A, Sector 68, Noida, Uttar Pradesh 201309
Consent:
You agree that you have read and understood this Privacy Policy and you consent to the collection, use and disclosure of your information as described herein by accessing Comply Tax's website and using the services.
